Configuring Pop-up Blockers

If your blocking software is set to block all pop-ups, then you will not be able to use Fourth Hospitality portals. Some software allows you to specify sites from which pop-ups are allowed, while others have global settings.

As an alternative, try holding down the CTRL key when clicking the Login button in fnb manager. This action will override the majority of pop-up blockers. For more specific information, please choose the appropriate item from the following list;

• Google Toolbar
• Yahoo! Toolbar
• Internet Explorer 6
• Internet Explorer 7
• Other pop-up blockers

Google Toolbar

To enable or disable the Pop-up blocker;

On the Toolbar, look for the Pop-up blocker icon which is turned On by default. Click the icon to change from "Pop-ups blocked" to "Pop-ups allowed" .

To allow pop-ups for your portal only;

To permanently allow pop-ups for a specific website you must first visit it, your fnb manager portal (www.fnbshop.com/YOUR_COMPANY_NAME) in this case. Then look for the icon in the Toolbar and click the drop-down arrow beside it. Finally, select "Always allow pop-ups from www.fnbshop.com".



The Pop-up blocker saves your preference for future visits and adds the site to an "Allowed sites" list. The next time you visit that website, the Pop-up blocker will continue to allow pop-up windows to appear.

View the Pop-up blocker's "Allowed sites" list;

• 1. Click the Toolbar's wrench ( ) icon.
• 2. Click the Tools tab.
• 3. Click the Edit link next to the 'Pop-up blocker' checkbox.

Yahoo! Toolbar

To enable or disable the Pop-up blocker;

The pop-up blocker in the Yahoo! Toolbar is turned On by default. The last icon on the right in the "My Apps" bar indicates whether the Pop-Up Blocker is turned On( ) or Off ( ) - simply click the icon to switch between states.

To allow pop-ups for your portal only;

To permanently allow pop-ups for a specific website you must first visit it, your fnb manager portal (www.fnbshop.com/YOUR_COMPANY_NAME) in this case.

Then click the drop-down button beside the Pop-Up Blocker button ( ) and select the "Always Allow Pop-Ups From…" option. This action opens up the "Yahoo! Pop-Up Blocker" dialogue box shown below;



In the "Sources of Recently Blocked Pop-Ups" window, click on "www.fnbshop.com" then click the "Allow" button. The domain will be moved into the "Always Allow Pop-Ups From These Sources" window.

Internet Explorer 6

The version of the Internet Explorer 6 browser that is included with Windows XP SP2 includes a pop-up blocked that by default blocks most unrequested pop-ups.

To enable or disable the Pop-up blocker;

Go to the "Tools" menu, highlight "Pop-up Blocker" and click "Turn Off Pop-up Blocker"

To allow pop-ups for your portal only;

Go to the "Tools" menu, select "Pop-up Blocker" then "Pop-up Blocker Settings…" -a dialogue box will open up, titled "Pop-up Blocker Settings".

Type "www.fnbshop.com" into the "Address of Web site to allow:" field then hit the "Add" button to move the domain into the "Allowed Sites" list

Internet Explorer 7 & 8

To enable or disable the Pop-up blocker;

Go to the "Tools" menu, highlight "Pop-up Blocker" and click "Turn Off Pop-up Blocker"

To allow pop-ups for your portal only;

Go to the "Tools" menu, select "Pop-up Blocker" then "Pop-up Blocker Settings" -a dialogue box will open up, titled "Pop-up Blocker Settings".

Type "www.fnbshop.com" into the "Address of website to allow:" field then hit the "Add" button to move the domain into the "Allowed Sites" list

Other pop-up blockers

For other pop-up blockers, we recommend either (i) setting an option that blocks only unrequested pop-ups, or (ii) setting an option that blocks all pop-ups but allows for some websites to be specified as exceptions, and including Fourth Hospitality portals in your list of exceptions.

The Help for your blocking software should tell you how to do this. If the firewall or security software covers a network, not just your own computer, then you should consult your Network Administrator.

Another possible reason for the Fourth Hospitality portals are not working is that your firewall does not allow any JavaScript commands to be passed (JavaScript is used to create pop-up windows). If this is the case, then you will need to ask your Network Administrator to enable JavaScript for the Fourth Hospitality portals.

 Support Information

Please contact the support team on

08450 556677

or send an email to

support@fourthhospitality.com

We are here 24 hours a day to support you…….

Fourth Hospitality

6^th Floor

103 Regent Street

London

W1B 4HL

t. 08450 556677

f. 08707 556056